Frequently Asked Questions
What is the purpose of this web application?
The website is designed to create a web application platform that provides detailed product descriptions and stock information, facilitating secure transactions and supporting a thriving online stock order system for various products.
How is user security managed on the platform?
User security is a priority on the platform. Key security measures include:
- Email OTP Verification: Required for both registration and login.
- Single Device Access: Each user is allowed to log in from one device at a time, with alerts for different device logins.
- IP and Location Tracking: The system tracks user IP addresses and location details for security purposes.
How does the registration process work for new users?
New users can register by filling out a form with details such as company name, email, phone number, and interested products. After registration, the admin reviews the information, and the user receives their login credentials within 24 hours. An email OTP verification is required to complete the registration.
How does the cart and order process work?
Users can add products to their cart, adjust quantities, and proceed to checkout. After placing an order, the system sends a confirmation email to the relevant departments, and users receive updates via SMS and email as their order progresses from placement to delivery.
Can users become suppliers or customer queries?
Yes, users can submit queries or issues via the Enquiry/Support page. Additionally, users can apply to become a customer or supplier by submitting relevant details through dedicated forms, including fields for product requirements or supply details and an option to upload supporting documents.